Video: Navigating Seller-focused Adaptive Learning

Sales performance improvement

two salesmen sitting in small rooms on independent sales learning journeys

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Meet Shannon, an ambitious member of a large sales team who is having trouble meeting her quota. Luckily her company has partnered with Richardson on an organisation-wide performance improvement initiative which gives her access to the Accelerate Sales Performance System.

Watch this short video to see how this system works to improve her selling capabilities, starting with the biggest skill gap holding her back from success.

Click here to contact us if you want to put this powerful solution into the hands of your sales team.

The Problem with Traditional Sales Training

Traditional approaches to sales training often deliver the same experience to everyone. The problem with this approach is that it doesn’t address the individual sellers' unique strengths and gaps – resulting in wasted time and money.

Improving Sales Training Outcomes with Personalised, Adaptive, Engaging Learning Journeys

Richardson’s Accelerate Sales Performance System delivers an adaptive, engaging, and uniquely personalised seller learning experience.

At the core of the system is the Accelerate Insights Engine which aggregates the individual seller’s real-time performance data across the RevTech stack and connects that data to their selling behaviours. After identifying the seller's most critical skill gap, the system activates the Accelerate Learn, Live, and Flow components.

  • Accelerate Learn assigns bite-sized, digital learning modules to improve skills and behavioirs. These are delivered in various formats like video modules, knowledge checks, assessments, and real-world scenarios.
  • Accelerate Live reinforces the skills developed in digital learning with instructor-led sessions and real-time coaching where new skills are practised in real-world scenarios with live feedback from Richardson’s facilitators and peers. 
  • Accelerate Flow naturally extends new skills into the daily flow of work with system-generated knowledge checks to ensure learning sticks, and CRM-Enabled workflow tools to embed best practices and track performance improvement. 

The learning journey doesn’t end there. Continuous feedback from field activities and performance data is fed back into the Accelerate Insights Engine, informing sellers of how their efforts to build their capabilities and skills are improving their results and directing them to their next most critical development priority. 

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Brief: Creating Personalised Learning Journeys to Change Behaviour in the Field

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