Enhanced Service Through Consultative Sales Training Programme Brochure
Improving win rate
What’s Inside
Service professionals have a rare level of access to customers.
Information learned during a service call reveals details about the customer’s unmet needs and long-term goals.
Richardson’s Enhanced Service through Consultative Sales Programme prepares service professionals to:
- Deliver customer service that is strong enough to be a competitive advantage
- Identify areas where the customer could be served with a new or expanded solution
- Position products and services as part of the solution to the customer's issue
Download this brochure to easily share these details with your decision-making team and contact us to talk about how we can customise this programme to solve your specific sales performance challenges
Resources You Might Be Interested In
Webinar Recording: The Future of Prospecting - Agile Meets Social
Download a copy of our webinar where we explore how agile prospecting combined with social selling skills enhances your sales professionals prospecting efforts.
Video
How LexisNexis Drives Sales Wins and Enhances Customer Satisfaction
Discover how LexisNexis Risk Solutions partnered with Richardson to elevate their sales team with a transformative training approach. Watch the full interview to learn about the results and insights gained from the journey, and see how focusing on confidence, curiosity, and courage reshapes their success.
Video, Blog
6 Frightful Sales Kickoff Mistakes to Avoid for a Winning Event
Don’t let your sales kickoff turn into a nightmare! Uncover the six most common mistakes that haunt these meetings and learn how to keep your sellers engaged and empowered for success.
Infographic
Solutions You Might Be Interested In
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Sales Training Delivery
Learn More: Sales Training DeliverySpeed to proficiency is crucial for today’s competitive sales teams looking to upskill. We offer a variety of delivery options including live, virtual, and digital to meet you where you are and quickly lift you to where you want to go.
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Sales training content that improves performance
Learn More: Sales training content that improves performanceGrounded in behavioural science, our Connected Selling Curriculum addresses all selling roles and all phases of the sales cycle to give your team the right learning at the right time.
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Professional services tailored to your needs
Learn More: Professional services tailored to your needsWe define and target the most critical selling behaviours your team needs for sales success in your market and offer customized sales training, coaching and consulting.
