eBook: Building Rapport to Create Valuable Customer Relationships
Improving win rate
What’s Inside
There’s a dynamic, changing energy or chemistry that passes between people. This is the basis of building rapport in sales.Many salespeople rely on good chemistry or an outgoing personality in building rapport with prospects and clients. If that works for you on a consistent basis, you’re one of the lucky few. Building rapport is a skill and a process that takes forethought and preparation. The eBook, Building Rapport to Create Valuable Customer Relationships, explores the importance of building rapport and the skills necessary to consistently build rapport with clients and prospects to strengthen relationships and grow accounts.
We discuss:
- 5 tips to build a positive rapport
- Using the Six Critical Selling Skills
- The essence and essential nature of rapport
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