

Sales and Management Capabilities
Flexible training content builds relevant sales & sales management capabilities enabling you to create tailored learning paths across selling roles.
In the real-world selling skills are great, but a full set of sales capabilities is better.

Sales Capability Framework
Richardson helps teams develop diverse selling capabilities enabling sales professionals to stay agile and adaptable amidst market changes and increasing customer demands. Richardson’s Sales Capability Framework is a complete collection of 19 sales capabilities supported by 68 sales behaviors that sellers must master to enhance commercial selling competitiveness.
Sales Management Capability Framework
Richardson helps sales managers develop leadership capabilities that empower them to lead successful, agile, teams focused on continuous improvement. Richardson’s Sales Management Capability Framework is a complete collection of 4 leadership capabilities supported by 23 behaviors sales managers must master to enhance the effectiveness of their teams.
