Accelerate Insights

Cut Through the Noise. Connect the Dots. Accelerate What Works

Accelerate Insights is the engine of the Accelerate Sales Performance System. It powers targeted and personalized capability development by correlating your business metrics with the selling behaviors that drive them.

It aggregates data from across your RevTech stack, distilling that information into actionable insights. The result: a clear view of the most critical skill gaps you need to address to shift your business metrics—for individual sellers, teams, and the organization.

As your teams engage and develop their capabilities, the engine continues to deliver insights. Ongoing field activity and performance data feed back into the system, generating a real-time view of how capability development is impacting business outcomes. Customized dashboards make it easy to access and act on these insights.

While most sales training technologies fall short of measuring revenue-relevant skill improvement, Richardson’s Accelerate Sales Performance System goes further. It links what sellers learn to the KPIs that matter most, creating a direct line of sight from skill development to performance improvement and bottom-line results.

These insights help organizations:

• Understand the current state of seller and team capabilities and identify development opportunities
• Equip managers with clear, ongoing coaching priorities
• Deliver personalized, data-backed learning pathways at scale
• Drive best-practice execution in the field
• Embed iterative improvement across individuals and teams

Capability Reviews Drive Continuous Improvement

Capability Reviews power the engine’s feedback loop—bringing clarity, objectivity, and alignment to development priorities across roles and levels.

A key component: Capability Reviews. These structured, role-based assessments combine self-evaluation and manager input at regular intervals to create a clear, data-backed picture of performance improvement. Insights from these reviews fuel personalized learning and coaching recommendations.

Capability Reviews can be deployed in multiple formats:

• Self-Service Reviews – Fast and scalable. Sellers assess their own skills and receive personalized feedback.
• Seller + Manager Reviews – Adds coaching and observational input from managers.
• System-Calibrated Reviews – Applies intelligent weighting to create balanced, objective outcomes.

Reviews can be scheduled at regular intervals or triggered by milestones such as a sales kickoff. They can be full (covering all capabilities) or partial (targeting specific skills). Built-in nudges and reminders help ensure participation.

Supercharge the System with RevTech Stack Integration

Full RevTech integration unlocks even deeper insights. By connecting to systems like Salesforce or Gong, Accelerate Insights enables real-time visibility into key performance indicators such as conversational effectiveness, win rates, and reduced sales cycle times.

Integration is quick, secure, and limited to only the data necessary for enhancing capability assessments. Richardson follows ISPSI-compliant practices to ensure customer data is protected.

For clients not ready for full RevTech integration, the system remains fully functional, providing performance improvement guidance based on Capability Review data alone.

Sales Manager and Enablement Dashboards

Customizable Insights Dashboards provide an aggregated view of performance across go-to-market teams, tying revenue impact to capability strengths and gaps.

For Enablement Leaders, the dashboard helps:

• Align training initiatives with business goals
• Optimize programs based on usage and effectiveness
• Demonstrate ROI by linking training to business outcomes

For Sales Managers, the dashboard makes it easy to:

• Track individual team member performance
• Identify the skills and behaviors to develop
• Prioritize coaching around the moments that matter most

Performance Dashboard for Sellers

The Performance Dashboard is the starting point of the seller’s journey. Personalized based on individual performance metrics and assessment data, it helps each seller focus on what will drive the most improvement.

With the Performance Dashboard, sellers can:

• Identify performance gaps that are holding them back
• Benchmark themselves against peers to uncover growth opportunities
• Quickly access dynamic learning content to close key skill gaps

From Insight to Action

Accelerate turns insights into action. Intelligent recommendations—driven by Capability Scores and RevTech metrics—guide each stakeholder to the most impactful next steps for sustained growth:

• For sellers, it’s a daily guide to growth.
• For managers, it’s tactical insight on what to coach and when.
• For enablement, it’s data to shape future training priorities.
• For leadership, it’s a clear link between capability and business results.

With the right insights, everyone knows where to focus—and what to do next to move the business forward.